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How do I book a children’s party? For availability and to book, please go to the Parties and Functions page and click the Book a Party button.  If you still have questions, reach out to our events team to help book your party at [email protected].

Can I make a change to my party booking? Yes, of course. Our Jungle Team will need to do that for you. Please email our events team at [email protected] with your changes.

I have kids with multiple different ages, which zone do I choose for my party? The best party package to book for mixed ages is the Tribal Climb as it suits a wide range of ages (5+). For the younger ones, we can manually add a few tickets to the playground for these kids. Book your party to suit the majority and then get in touch to arrange the others.

What party food is included in the children’s party packages? Party food includes a selection of pizza, gourmet party pies, sandwiches, and seasonal fruit, as well as water and juice. We also cater for special dietary requirements. Parents/carers and guests can order from our Vines Restaurant or Base Camp Cafe menus.

Can I bring a cake? If you have booked a party package with us you’re welcome to bring your own cake to share. We do not allow cakes in our general restaurant or cafe areas, however we do have ice cream cakes which you can purchase for $19.

I’m not 100% sure of the final numbers yet, can I still secure a booking? Yes, absolutely. At the time of booking, you’ll only need to pay 50% of the total party costs, with the remaining due on the day of your event. A member of our Tribe will be in contact to confirm details prior to your event. Please note, parties require a minimum of 10 ticketed guests.

How do I make a change to an existing party or function booking? If you need to change your existing booking, please note that we require 3-days notice. If you need to refund your party or function booking, please note that we require 7-days notice. Please email our events team at [email protected] or call us on (07) 3147 8013.

Can I decorate the room? Of course! Our party rooms feature artwork from a local graffiti artist, however the tables are a blank canvas for you to decorate while the children are playing. We ask that you avoid confetti, glitter and using sticky tape on our walls.

Does my package include goody bags? You are more than welcome to bring along your own goody bags, we just ask that these are handed out as your guests are leaving so they can be enjoyed at home. Please remember we are a nut-free facility.  We also offer merch packs for $25 each, which includes Jungle Bundle bag, Junglasses and your choice of a water bottle or pencil case (valued at $60).

What do I need to do before the day? Please ask all parents to sign a waiver on behalf of their children who will be participating in the activities on the day. This can be done via the WAIVER button on our website. We also ask that you send us a complete list of all guests prior to the day so we can allocate tickets accordingly.